Refund policy

Refund policy

Every As Built poster is made to order for your car, so we can't accept returns or refunds for change of mind.

Cancellations
You can cancel for a full refund at any time before you approve your proof. Icons posters can be cancelled for a full refund until they're sent to print, usually within 24 hours of ordering.

Damaged or faulty posters
If your poster arrives damaged or has a printing fault, email us within 14 days of delivery with your order number and a photo of the problem. We'll send a free replacement, or a full refund if a replacement isn't possible. You don't need to send the damaged poster back unless we ask.

Mistakes in your spec
We send a proof before anything is printed. Please check it carefully: once you approve it, we print exactly what's on the proof. If what we print differs from the approved proof, we'll replace it free of charge.

How refunds are paid
Approved refunds go back to your original payment method within 5 to 10 business days.

Contact
Email hello@asbuiltprints.com with your order number.

Nothing in this policy limits your rights under the New Zealand Consumer Guarantees Act 1993.